We welcome guests from all over the world to our beautiful part of Scotland.
If you’ve never rented a holiday cottage before, you may have a few questions. We’ve tried to list all the things we think you’ll need to know.
Booking protection holiday cancellation cover is recommended to protect your investment in a trip. It provides financial protection if you need to cancel your holiday due to unforeseen circumstances like illness or bereavement. When booking online with Lochgoilhead Holidays you are offered the option to add booking protection. You may already have protection via an annual travel policy or other insurance cover. You can add XCover up until before you pay the balance amount due. Contact us if you have any questions.
The rental price includes self-catering accommodation at your chosen cottage, lodge or holiday home. Also included are electricity and electric heating (all unless otherwise stated), pillows, linen and duvet. Some cottages have wood-burning stoves and log-burning fires. Full details of what is included regarding fuel are in the individual cottage descriptions.
Your rental price is for self-catering accommodation only. Please arrange to order a grocery delivery in advance for after your arrival, or bring provisions with you. The mini-market in the village has seasonal hours. Do not be caught short.
The holiday home will be serviced after your departure. Please leave it neat and tidy and dispose of the rubbish in the appropriate bins. Thank you.
The number of beds stated in the cottage description indicates the maximum number of people allowed to stay in that cottage at any one time. Read cottage descriptions to check the exact bedding arrangements
If a property accepts short breaks, the price is quoted in the availability date search. Contact us if you are checking a date that is showing available but not open for a short break.
Start dates are shown on each availability calendar.
Arrival 16:00 (4pm) and check‑out is 10:00am. Early arrivals and later departures are at the discretion of the housekeeper and can only be arranged a few days before arrival.
Key and entry info is detailed in your arrival email sent 1 week in advance. Keys are in a key safe. You are not met on arrival.
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Some cottage owners accept pets, provided that they are well‑behaved and fully house‑trained. Some cottage owners do not accept pets at all. Please read the cottage descriptions carefully and note that some cottage owners choose to charge extra for pets. If customers bring their pets, the customer is expected to clear away all pet waste from the property grounds and keep pets off the furniture.
After making your booking, we will confirm that we have reserved your chosen cottage, subject to receiving your deposit or full rental payment. If you choose to pay by bank transfer, we will also send you payment instructions. Upon receipt of your deposit or full rental payment, we will provide you with your final booking details, which will include the full cottage address, maps, driving instructions in English, key collection details and contact details for the owners or cottage caretakers.
Most of our cottages are located in secluded, naturally beautiful locations, away from public transport routes, so a car will be essential or highly recommended. It is often possible to get to the nearest town by plane, train or coach and then to hire a car for the final stretch of the journey. It is possible to arrive in some locations by public transport so talk to us to make sure you find a suitable place to stay.
A travel cot and high chair can often be provided by prior arrangement. Please check the cottage description carefully and remember to reserve a cot and/or high chair at the time of booking.
Text us on +44(0)7823 554508, or email us at info@lochgoilheadholidays.com and we will be delighted to help.
One More Question?
Let us know, if you need some help and didn’t find an answer to your question.